The Official Guide to Flexabed’s Adjustable Bed Warranty
When you purchase a Flexabed, you’re investing in more than just a comfortable night’s sleep. You’re investing in long-term support, trusted craftsmanship, and a commitment to your satisfaction. Our products are built to last, and our adjustable bed warranty is built to back that up.
We know warranty language can get complicated, so we’ve laid out everything you need to know about Flexabed’s Limited Lifetime Warranty in one simple guide. Here’s what’s covered, what’s not, and how to take full advantage of your warranty coverage.
Our Limited Lifetime Coverage Explained
What’s Covered Under Flexabed’s Adjustable Bed Warranty?
All Flexabed models—including the Premier, Hi-Low SL, and Value-Flex—are covered under our Limited Lifetime Warranty. That means we’ll stand behind your adjustable bed for as long as you own it, with a few key time-based distinctions.
This coverage applies to:
- Adjustable base and lift motors
- Handsets, cords, and internal wiring
- All mattress types (memory foam, innerspring, latex, and more)
- Frame and platform support system
Our warranty is also transferable. If the bed is gifted or resold, the remaining warranty coverage moves with it. This adds value for both current and future owners.
Our Year-by-Year Coverage Breakdown
Year 1 – Comprehensive Coverage:
In the first year, if anything goes wrong due to a manufacturing defect, we’ll cover all parts, labor, and shipping. Whether it’s a motor malfunction or a mattress issue, our team will repair or replace the component at no cost to you.
Year 2 and Beyond – Flat-Fee Repair Services:
Starting in year two, Flexabed offers continued warranty support for a flat service fee of $100, plus shipping. This applies to repairs or reconditioning of the adjustable base, mattress, motors, and other components. If a specific part is no longer available, we’ll provide a 33% credit toward the purchase of a new Flexabed mattress or base.
What’s Not Covered?
While we stand behind the durability of our products, there are a few situations that fall outside the scope of our adjustable bed warranty. These include:
- Misuse or abuse (including damage from spills, pets, or rough handling)
- Unauthorized repairs or modifications
- Power surges, electrical damage, or improper installation
- Normal wear and tear that does not affect performance
To ensure coverage stays intact, we recommend using a surge protector, following the product manual, and contacting our team before performing any repairs.
How do I File a Flexabed Warranty Claim?
If you experience an issue with your Flexabed, reach out to our support team at 1-800-648-1256. In most cases, we’ll ask for photos or a short video so we can diagnose the problem quickly and determine the best next step.
Depending on your warranty coverage and the nature of the issue, we’ll guide you through the repair or replacement process, which may involve sending out parts, scheduling service, or offering a product credit.
We pride ourselves on fast, responsive service that makes it easy to keep your Flexabed performing its best.
Call Flexabed Support Now: 1-800-648-1256
Why Our Adjustable Bed Warranty Matters
Our Limited Lifetime Warranty is a reflection of our confidence in the beds we build. Every Flexabed is made to order at our manufacturing facility in LaFayette, Georgia. We’ve been handcrafting beds since 1969, and we stand by the quality of our work.
From fast turnaround times to our friendly support team, we’ve designed every part of the Flexabed experience—including our warranty—to give you confidence in your investment.
Learn more about what makes our beds different: About Our Beds
Where to Buy a Flexabed with Full Warranty Protection
To ensure your new bed is eligible for full warranty coverage, purchase through one of our authorized dealers. You can buy online from select Flexabed dealers, or find a showroom near you through our Find a Dealer directory.
All Flexabeds are custom-built and shipped directly to you, typically within three business days. We also offer white glove delivery and setup options to make your experience as smooth as possible.
Still Have Questions?
We’re here to help. Our support team is available to walk you through the warranty process, answer product questions, or connect you with a local dealer. When you choose Flexabed, you’re choosing quality, service, and peace of mind for life.